Should Distance Be a Factor in Hiring a Management Company?
When board members are deciding to hire a management company, they must weigh several factors. Only one of these factors is the distance to the management company’s office. We believe some board members place too much weight on this one factor.
Please consider the following when deciding to hire an HOA management company:
- Does the management of the company have the depth of experience to provide essential advice to the board about construction and maintenance issues, assessment collections, homeowner association insurance, board elections, creating enforceable rules, and the various procedural requirements set forth in the Davis-Stirling Act?
- Does the management of the company have an in-depth understanding of the Davis-Stirling Act and the California Corporations Code? Both apply to your HOA.
- Does the management company have all of the checks and balances in place to protect your association and its funds?
- Is the company a member of Community Associations Institute (CAI) and the California Association of Community Managers (CACM) in order to stay Informed of new laws and other matters of vital importance to managing homeowner associations?
- Will the management company use the local vendors and contractors that you trust, or do they insist on using their “preferred” list of vendors and contractors?
- Will you be able call the president of the management company when necessary, or is the company so large that you could never speak to him or her?
If you review our website, we believe you will conclude that Coast Management of California and its management rank very high in comparison to most other management companies.
While our office may not be located physically close to your property, we have managers and staff that live in various areas of Los Angeles and Ventura County. Most importantly, our entire staff is dedicated to serving every client as if they were our only client. Driving to our client’s location is not required every day and is a small consideration for us. We genuinely appreciate your business.
Reality is that is a local company can provide good service or poor service depending upon their willingness and desire to serve their clients. Please review our mission statement that follows.
Mission Statement of Coast Management of California
Our goal is to serve the people living in the communities we manage, providing good stewardship and advice at all times.
- Our goal is to increase the value of your home by improving the appearance of your association’s common areas, and by assisting your board in enforcing the rules of your association consistently, fairly, without bias, and in accordance with California law.
- Our goal is to make your community a place where members enjoy living and consider the existence of the CC&Rs something positive, not negative.
- Our goal is to assist your board in running your association in a business-like manner by implementing their decisions in a timely manner.
- Our goal is to use our position as property managers to protect and improve our environment while conserving valuable resources.
- Our goal is to help your board match assessment income to realistic budgeted expenses so that adequate reserves can be set aside thus avoiding special assessments.
- Our goal is to respond to the phone calls or emails of board members within five business hours and to all association members within 24 hours.
- Our goal is to have our staff live by the Golden Rule at all times.
Coast Management of California